Your Privacy Matters at 333vet

Data We Collect

When you register for a 333vet account, interact with the platform, or contact our support team, we collect several categories of personal data. The information we collect depends on how you use the platform, and we will only ever ask for data that is genuinely necessary to deliver our services, comply with legal obligations, or improve the player experience.

The following table summarises the main categories of data we collect, together with the source and the primary reason for collection:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health records unless you voluntarily disclose such information in a support interaction. Any such data disclosed incidentally will not be processed for any purpose beyond resolving the specific support matter.

How We Use Your Data

333vet processes your personal data only where we have a legitimate legal basis to do so. The legal bases we rely on are: contract performance (processing your account, deposits, withdrawals, and bets); legal obligation (KYC, anti-money laundering, and age verification requirements); legitimate interests (fraud prevention, platform security, and service improvement); and consent (marketing communications, where you have specifically opted in).

Specifically, we use the data we collect for the following purposes:

• Account management: Creating, maintaining, and administering your 333vet player account, including processing your registration details and keeping your account records accurate and current.
• Payment processing: Executing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and verifying that payment accounts are registered in your legal name.
• Identity and age verification: Confirming that you are at least 18 years of age and that the identity you have provided is genuine, using documents issued by Bangladeshi authorities.
• Fraud prevention and security: Monitoring account activity for suspicious patterns, detecting unauthorised access, and protecting both the platform and other players from fraudulent behaviour.
• Responsible gaming monitoring: Using gameplay and deposit data to identify patterns that may indicate problem gambling behaviour, and proactively offering support tools such as deposit limits and self-exclusion.
• Customer support: Responding to your enquiries, resolving disputes, and maintaining records of communications for quality assurance and compliance purposes.
• Marketing communications: Where you have opted in, sending you information about relevant promotions, bonuses, cricket match-day offers, BPL specials, and seasonal campaigns such as Eid and Pohela Boishakh promotions. You may withdraw consent at any time.
• Legal compliance: Meeting our obligations under applicable anti-money laundering regulations, responding to lawful requests from law enforcement or regulatory bodies, and maintaining records as required by law.
• Platform improvement: Analysing aggregated, anonymised usage data to understand how players navigate the platform, which games are most popular, and where the user experience can be improved.

We will never use your personal data for any purpose that is incompatible with the purposes described in this section without first notifying you and, where required, obtaining your consent.

Data Sharing & Third Parties

333vet does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We may, however, share specific data with carefully selected third-party service providers who assist us in delivering the 333vet platform. All such providers are bound by strict data processing agreements and are only permitted to process your data for the specific purposes we instruct.

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard receive only the transaction data necessary to process your deposit or withdrawal. These providers operate under their own independently regulated privacy frameworks.
• Game providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive a session token and anonymised player identifier to deliver their game content. They do not receive your name, NID, or financial details.
• Identity verification providers: Third-party KYC services may receive copies of your identity documents to perform automated document verification checks on our behalf.
• IT and hosting providers: Our platform is hosted on secure cloud infrastructure. Data centre providers have access to encrypted server data only under strict access-control policies.
• Analytics providers: Aggregated, anonymised behavioural data may be processed by analytics platforms to help us understand platform usage. No personally identifiable information is included in these data sets.
• Regulatory and law enforcement bodies: Where required by law or by a valid legal order, we will disclose the minimum data necessary to comply. We will notify you of such disclosure wherever legally permitted to do so.

Cookies & Tracking Technologies

333vet uses cookies and similar tracking technologies — including local storage, session storage, and pixel tags — to ensure the platform functions correctly, to remember your preferences, and to analyse how players interact with the site. The following table describes the categories of cookies we use:

Strictly necessary cookies cannot be disabled as they are essential for the platform to function. You may opt out of functional, analytics, and marketing cookies by adjusting your browser settings or by contacting [email protected]. Please be aware that disabling functional cookies may affect certain personalisation features of the platform.

333vet does not use cookies to track your activity on other websites, and we do not participate in third-party advertising networks that build cross-site profiles of users.

Data Security & Retention

333vet employs a layered security architecture designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our core security measures include:

• 256-bit TLS/SSL encryption for all data in transit between your device and the 333vet platform, including all transactions processed via bKash, Nagad, Rocket, and Upay.
• AES-256 encryption at rest for stored personal data, identity documents, and financial records held on our servers.
• Role-based access controls ensuring that only authorised 333vet personnel with a defined business need can access specific categories of player data.
• Continuous intrusion detection and real-time security monitoring to identify and respond to threats promptly.
• Regular penetration testing conducted by independent security professionals to identify and remediate vulnerabilities before they can be exploited.
• Two-factor authentication (2FA) available to all players and mandatory for all internal 333vet administrative accounts.

Data Retention: We retain your personal data for as long as your 333vet account is active and for a period of five (5) years after account closure, in order to comply with anti-money laundering record-keeping obligations and to resolve any post-closure disputes. Identity documents uploaded for KYC purposes are retained for the same period. Anonymised aggregated analytics data may be retained indefinitely as it cannot be linked back to any individual player.

After the applicable retention period has expired, your personal data is securely deleted or irreversibly anonymised in accordance with our internal data destruction procedures. If you wish to request early deletion of your data, please review your rights in Section 6 below.

Your Privacy Rights

As a 333vet player, you hold the following rights with respect to the personal data we hold about you. To exercise any of these rights, submit a written request to [email protected] from the email address registered to your account. We will respond within 30 calendar days of receiving a valid request.

• Right of access: You may request a copy of all personal data 333vet holds about you. We will provide this in a structured, commonly used, machine-readable format at no charge.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
• Right to erasure: You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent (in the case of data processed on the basis of consent). This right is subject to our legal retention obligations.
• Right to restriction of processing: You may request that we limit the way we use your data while a dispute about accuracy or legitimacy is being resolved.
• Right to data portability: Where processing is based on your consent or on a contract with you, you may request that we transfer your data directly to another service provider in a structured, machine-readable format.
• Right to withdraw marketing consent: You may opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email, or by contacting [email protected]. Withdrawal of marketing consent does not affect processing for other purposes.
• Right to object: You may object to processing carried out on the basis of legitimate interests, including profiling for responsible gaming monitoring. We will assess your objection and cease processing unless compelling legitimate grounds override your interests.

Please note that certain rights — particularly the right to erasure and restriction — may be limited where we are required to retain data to comply with legal obligations, such as anti-money laundering record-keeping rules. In such cases, we will explain the specific legal basis preventing full compliance with the request.

Minors & Age Verification

333vet is strictly an 18+ only platform. We do not knowingly collect personal data from any individual under the age of 18. Age verification is a mandatory step in the 333vet KYC process, and no player account will be fully activated until age has been confirmed to the satisfaction of our compliance team using a government-issued identity document from Bangladesh.

If 333vet becomes aware that personal data has been collected from a person under 18 years of age, the following actions will be taken immediately:

• The account will be permanently suspended and access revoked without delay.
• All personal data associated with the underage account will be securely deleted from our systems within 48 hours, subject to any mandatory legal hold obligations.
• Any deposited funds will be frozen and returned to the originating payment method after completion of the required compliance review.
• The matter will be reported to relevant authorities where required by applicable law.

If you believe a minor has registered or accessed a 333vet account, please contact [email protected] immediately. Your report will be treated with strict confidentiality and acted upon within four (4) hours of receipt.

Policy Updates & Contact

333vet reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes — those that meaningfully affect how we collect, use, or share your personal data — we will notify you by email at least 14 days before the updated policy takes effect. The notification will summarise the key changes and include a link to the full revised document. Your continued use of the 333vet platform after the effective date of the updated policy constitutes your acceptance of the revised terms.

For non-material changes (such as corrections of typographical errors or clarifications that do not change the substance of the policy), we will update the "Last Reviewed" date at the top of this document without sending a separate notification email.

How to contact us about privacy: If you have any questions, concerns, or requests regarding this Privacy Policy or the way 333vet processes your personal data, you may contact our dedicated privacy support team. All enquiries are handled in English and will receive a substantive response within 30 calendar days.

This Privacy Policy applies solely to data processed in connection with the 333vet platform at 333vet.net. It does not apply to third-party websites or services linked from the platform, including the websites of game providers such as Pragmatic Play, Evolution Gaming, or Ezugi. 333vet is not responsible for the privacy practices of those third-party providers.